Active Incidents
| ID | Alert | Priority | Status | Current Agent | MTTD | MTTA | Open For |
|---|---|---|---|---|---|---|---|
| INC-1042 | DB primary down — payment-service prod · db-primary |
P1 | Remediating | action-agent | 1m 02s | 0m 08s | 6m 14s |
| INC-1041 | High CPU — payment-service (×4) prod · payment-service |
P1 | Investigating | rca-agent | 0m 47s | 0m 12s | 3m 41s |
| INC-1040 | Kafka consumer lag — order-service prod · kafka-cluster-1 |
P2 | RCA Complete | action-agent | 1m 28s | 0m 09s | 5m 02s |
| INC-1039 | S3 latency spike — reporting pipeline prod · s3-eu-west-1 |
P2 | Investigating | rca-agent | 2m 11s | 0m 15s | 4m 18s |
| INC-1038 | Memory threshold — auth-service staging · auth-service |
P3 | Escalated | rca-agent | 3m 05s | 0m 22s | 3m 55s |
| INC-1037 | EC2 instance unreachable — batch jobs prod · i-0a3f5e8b1c2d |
P1 | Manual | jira · OPS-2841 | 0m 58s | 0m 06s | 12m 33s |
| INC-1036 | Certificate expiry — api-gateway prod · api-gateway-eu |
P2 | Remediating | action-agent | 1m 44s | 0m 11s | 2m 08s |
Recently Resolved — last 2 hours
| ID | Alert | Priority | Resolution | MTTR | RAG updated |
|---|---|---|---|---|---|
| INC-1035 | High error rate — checkout-service prod |
P1 | ✓ Jenkins job deployed hotfix | 4m 12s | ✓ Pattern stored |
| INC-1034 | Disk usage — log aggregator (×3) prod |
P3 | ✓ Auto log rotation triggered | 1m 58s | ✓ Pattern stored |
| INC-1033 | RDS connection pool exhausted prod |
P2 | ✓ Pool size increased via param group | 6m 44s | ✓ Pattern stored |